Those working from the 40 home offices continue PPM’s engineering and design, sales and marketing, customer service and accounts work. They are in addition to employees already working remotely in the USA, Poland and Thailand.
Most of the company’s Production team remain on-site for the manufacturing and shipment of orders, and - to ensure a completely smooth customer-experience - some customer service and accounts employees also remain. PPM has four divisions: PPM Power, ViaLite Communications, PPM Systems and PPM Test; all of which are still taking and processing orders.
PPM’s aim is to provide its customers with a “business-as-usual” experience whilst protecting its staff and the local community. It has also published a Coronavirus statement encouraging customers to ring up simply for a chat, should they be feeling isolated.
Neil Seager, CEO, said: “I’m not at all surprised by the rapid response and adaptability of everyone at PPM to the new normal, because that is what we do so well; nevertheless it has been a heartening experience. We remain focused on you the customer, and are happy to chat anytime on Zoom, WebEx, Skype, or just by phone.”
For more information about PPM and its divisions, please visit: www.ppm.co.uk.